Privacy policy

Privacy Policy

This Privacy Policy explains how www.adellai.com (referred to as “the Site” or “we”) collects, utilizes, and shares your personal information when you browse or make purchases from the Site.

  1. Collecting Personal Information

When you visit the Site, we gather specific details about your device, your activity on the Site, and any necessary information to process your purchases. Additionally, if you reach out to our customer service team, we may collect supplementary data to assist you. Any data that can identify you as an individual, including but not limited to the items listed below, will be referred to as “Personal Information.” Below is more information on the types of Personal Information we collect and the reasons for collection.

Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie data, the websites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To accurately load the Site for you and conduct analytics to optimize user experience.
  • Source of collection: Collected automatically through cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with processors such as Shopify, Deliverr, Loox, Tidio, Amazon, eBay, Walmart, Etsy and social media platforms like Facebook, Instagram, Twitter, Tik Tok and others for business purposes.

Order Information

  • Examples of Personal Information collected: Name, billing and shipping address, payment details (e.g., credit card numbers), email, and phone number.
  • Purpose of collection: To process transactions, arrange shipping, provide invoices, and screen for fraud risks.
  • Source of collection: Information provided by you during the transaction.
  • Disclosure: Shared with our service providers such as Shopify, Amazon, eBay, PayPal, Walmart, Etsy, Facebook, Instagram, Twitter, Tik Tok, Klarna,  etc.

Customer Support Information

  • Examples of Personal Information collected: Name, contact details, and payment information (including credit card numbers, email address and phone number).
  • Purpose of collection: To assist with customer support inquiries.
  • Disclosure: Shared with customer service platforms like Tidio, Loox, Klarna.
  1. Minors

Our Site is not directed toward children under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its removal.

  1. Sharing Personal Information

We may share your data with third-party service providers to help fulfill our contracts and provide the services mentioned above. For example:

  • We use Shopify to power our online store. To understand how Shopify handles your personal data, you can visit Shopify's Privacy Policy.
  • We may also share personal information to comply with laws or respond to lawful requests such as subpoenas or court orders.
  1. Behavioral Advertising

We use your personal data to serve you tailored ads and marketing communications based on your interactions. For instance:

  • We use Google Analytics to gain insights into how customers interact with the Site. Learn more about Google's Privacy Policy or opt out of Google Analytics here.
  • We may share information with our advertising partners using cookies or similar tracking technologies to enhance ad relevance.

For more information on targeted advertising, visit the Network Advertising Initiative.

Opting Out of Targeted Advertising

You can opt out of targeted advertising through these links:

Alternatively, you can opt out through the Digital Advertising Alliance.

  1. Using Personal Information

We utilize your personal information to provide you with our services, including product sales, order processing, shipping, and keeping you updated on new products or promotions.

  1. Legal Bases for Processing (GDPR)

If you reside in the European Economic Area (EEA), we process your data based on:

  • Your consent;
  • Contractual necessity;
  • Legal compliance;
  • Legitimate interests that do not override your fundamental rights.
  1. Retention

We retain your personal information for our records until you request its deletion. For more on your right to erasure, refer to the 'Your Rights' section below.

  1. Automated Decision-Making

We engage in limited automated decision-making to protect against fraud, but this does not have any significant legal or otherwise substantial effect on you.

  1. Your Rights

GDPR (EEA Residents)

As a resident of the EEA, you have the right to access, correct, update, or erase the personal data we hold. You can also port your data to another service provider. To exercise your rights, please contact us at: sales@adellai.com.

CCPA (California Residents)

If you are a California resident, you have the right to access your personal information, request its deletion, or have it transferred to a new service provider. To exercise these rights, please visit our CCPA Opt-Out page or contact us at sales@adellai.com.

  1. Cookies

Cookies are small files downloaded onto your device to enhance your browsing experience. We use cookies for functionality, performance, and advertising. You can manage or block cookies through your browser settings, but doing so may impact your experience on the Site.

  1. Do Not Track

As there is no industry consensus on responding to "Do Not Track" signals, we do not alter our data collection practices when such a signal is detected.

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The latest version will be posted on our website, along with the date of the last update.

  1. Contact Us

If you have any questions or concerns regarding our privacy practices, feel free to contact us at:

  • Email: sales@adellai.com
  • Mailing Address: Adellai, 2851 NE 183 rd St., apt 1712E, Aventura, FL, United States 33160

Last updated: 10/05/2024