Terms of Service

Terms of Service

Overview
This website is operated by Adellai. Throughout the site, the terms “we,” “us,” and “our” refer to Adellai. We provide access to this website, along with all information, tools, and services offered here, on the condition that you accept all terms, conditions, policies, and notices outlined in these Terms of Service.

By visiting our site or purchasing any products, you engage in our “Service” and agree to be bound by these terms (“Terms of Service,” “Terms”). These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.

Please read the Terms carefully before accessing or using our website. By continuing to browse the site or use our services, you agree to these Terms. If you do not agree with any of these terms, you may not access the website or use the services.

We may update or modify these Terms at any time by posting the changes on this page. It is your responsibility to check periodically for updates. Continuing to use the website after any changes are made will imply your acceptance of the new Terms.

Our e-commerce platform is powered by Shopify Inc., allowing us to sell products and services online.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your location or have given consent for any minor dependents to use the site. You must not use our products for unlawful purposes or violate any laws in your jurisdiction, including copyright laws. You also agree not to transmit any destructive code, such as viruses.

Any breach of these Terms will result in the immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service at any time, for any reason. You understand that your data (excluding credit card information) may be transmitted across various networks without encryption. Credit card data is always encrypted during transfer.

You agree not to duplicate, copy, or exploit any part of the Service without our express written permission.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate or incomplete. The content is provided for general informational purposes and should not be relied upon solely. It’s your responsibility to consult other sources to verify information.

Some historical information may be displayed on this site, and it is not necessarily current. We have no obligation to update any information but reserve the right to make changes at any time.

SECTION 4 - MODIFICATIONS TOTHE SERVICE AND PRICES
Product prices may change without notice. We reserve the right to modify or discontinue the Service, or any part of it, at any time without prior notice. We are not responsible for any changes or discontinuation of the Service, including any price modifications.

SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may only be available for purchase online through our website. These items may have limited stock and are eligible for returns or exchanges as per our Return Policy. We strive to display product colors and images accurately; however, we cannot guarantee the precision of color display on your device's monitor.

We reserve the right, though not obligated, to restrict sales of our products or services to any person, region, or jurisdiction, and may exercise this discretion case-by-case. Product quantities and descriptions are subject to change at any time without prior notice, and we also reserve the right to discontinue any product. Any offer for products or services made on this site is invalid where prohibited by law.

We do not guarantee that the quality of any products, services, or information you purchase or obtain will meet your expectations, nor can we ensure that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We retain the right to reject any order placed with us. At our discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may involve orders placed under the same account, using the same credit card, or sharing the same billing or shipping address. If we modify or cancel an order, we will notify you using the contact details provided at the time of purchase.

You agree to provide accurate and up-to-date purchase and account details for all transactions in our store. This includes updating your email address, credit card information, and expiration dates so that we can process your orders smoothly and reach you if necessary. Please refer to our Returns Policy for additional information.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools, over which we have no control or input. You acknowledge and agree that access to these tools is provided "as is" and "as available" without warranties or endorsements. We are not liable for any consequences resulting from your use of these third-party tools.

Any use of optional tools through our site is entirely at your own risk. It is your responsibility to ensure that you understand and agree to the terms provided by the respective third-party providers.

We may, in the future, offer new services or features on our website, including new tools and resources. Such additions will also be governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Service may contain content, products, or services from third parties. Links to third-party websites may direct you to pages that are not affiliated with us, and we are not responsible for evaluating or warranting the content or accuracy of third-party materials. We will not be held accountable for any issues arising from transactions made through third-party websites. Be sure to review the third-party’s policies before proceeding with any transaction.

Any concerns or complaints regarding third-party products should be addressed to the respective third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit any ideas, feedback, suggestions, or other materials (collectively referred to as 'comments'), whether requested by us or not, you grant us the unrestricted right to edit, publish, and use such content in any medium. We are under no obligation to maintain the confidentiality of these comments, compensate you for them, or respond to them.

We reserve the right to monitor and remove content that we deem unlawful, offensive, or in violation of any third-party rights. You agree that your comments will not violate any intellectual property rights, nor contain harmful or obscene material. You may not impersonate others or use a false email address.

We are not responsible for any comments posted by you or third parties.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. You can view our Privacy Policy for more details.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website or service may present information that includes typographical errors, inaccuracies, or omissions concerning product details, pricing, promotions, shipping costs, transit times, and product availability. We reserve the right to rectify any errors or inaccuracies and to modify or update any information or cancel orders if we find any inaccuracies in the service or associated websites, without prior notice (even after your order has been submitted).

We do not have an obligation to update, amend, or clarify information in the service or on any related website, including, but not limited to, pricing details, unless required by law. The absence of a specific update or refresh date should not suggest that all information in the service or on related websites has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to the prohibitions outlined in the Terms of Service, you may not use the site or its content for: (a) any illegal purposes; (b) soliciting others to engage in unlawful actions; (c) violating any international, federal, state, or local laws, regulations, or ordinances; (d) infringing upon our or others' intellectual property rights; (e) engaging in harassment, abuse, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting harmful viruses or malicious code that could disrupt the service or related websites; (h) collecting or tracking personal information from others; (i) spamming, phishing, scraping, or crawling; (j) any obscene or immoral activities; or (k) interfering with the security features of the service or related websites. We reserve the right to terminate your access to the service or related websites for any violation of these prohibitions.

Third-Party Retailers:
Dealers are strictly prohibited from promoting, marketing, advertising, offering, or selling any Adellai products through any online marketplaces, such as Amazon.com, Walmart.com, Etsy.com, and others.

IMPORTANT NOTE: Adellai endorses authorized sales of its products exclusively through approved channels and does not permit sales on online marketplaces and restricted websites. We actively participate in the Amazon Brand Registry Program and similar initiatives to combat the sale of unauthorized, unlicensed, or counterfeit goods. Unauthorized listings of Adellai products on Amazon or other platforms will be removed upon discovery. Advertisements from online sellers offering auctions or promotional sales will also be promptly taken down.

Products purchased on Amazon from sources other than Adellai will not be covered by the same return/refund policy, money-back guarantees, or customer service standards that we, as the manufacturer, intend.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your experience with our service will be uninterrupted, timely, secure, or free of errors. Additionally, we do not assure you that the outcomes obtained from using our service will be accurate or dependable.

You acknowledge that we may occasionally remove the service for indefinite durations or discontinue it entirely without prior notification. Your use of the service, or inability to do so, is entirely at your own risk. All services and products provided through the service are offered "as is" and "as available" without any express or implied warranties, including implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, or non-infringement.

Under no circumstances will Adellai, including its directors, employees, affiliates, agents, contractors, or suppliers, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, such as lost profits, revenue, savings, data loss, or replacement costs, arising from your use of the service or any products acquired through it. This includes claims related to errors or omissions in content or any damages incurred as a result of using the service, even if we were advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be restricted to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Adellai and its affiliates, officers, directors, agents, contractors, licensors, service providers, suppliers, interns, and employees from any claims or demands, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms of Service or any incorporated documents, or your violation of any law or rights belonging to a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be severed from the Terms of Service. This determination will not impact the validity or enforceability of any remaining provisions.

SECTION 16 - TERMINATION

All obligations and liabilities incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service remain effective until terminated by either party. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by ceasing to use our site.

We reserve the right to terminate this agreement at any time without notice if we believe, in our sole discretion, that you have failed to comply with any term or provision of these Terms of Service. You will remain liable for all amounts due up to and including the termination date, and we may deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of either party to exercise or enforce any right or provision in these Terms of Service does not constitute a waiver of that right or provision. These Terms of Service, along with any policies or operational rules posted on our site regarding the service, represent the complete agreement and understanding between you and us, governing your use of the service, and superseding any prior agreements or communications, whether written or oral.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can view the latest version of the Terms of Service at any time on this page. We reserve the right to modify or replace any part of these Terms of Service at our sole discretion by posting updates on our website. It is your responsibility to review our site periodically for changes. Your continued use of or access to our website or services after any changes to these Terms of Service constitutes your acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions regarding the Terms of Service, please contact us at sales@adellai.com. 

Mobile Terms of Service
Last updated: Oct. 05, 2024

The mobile messaging service ("Service") provided by Adellai ("we," "us," "our") is governed by these terms ("Mobile Terms"). By using the Service, you agree to these Mobile Terms. We reserve the right to change or discontinue the Service and its features without notice. Any changes made to these terms will be effective immediately, and your continued use of the Service will be seen as your acceptance of such updates.

By opting into Adellai’s SMS/text messaging Service, you consent to receive ongoing SMS/text messages from us through your mobile provider at the number you’ve given, even if your number is on a Do Not Call list. Messages may be sent via an automated system. These can include service updates, alerts, and promotional offers such as discounts, early access, and reminders.

Participation in this program is voluntary, and consent is not required for any purchase. You are responsible for any text message fees imposed by your carrier, as message and data rates may apply.

You may unsubscribe at any time by texting STOP to Adellai or by clicking an unsubscribe link where provided. After opting out, you’ll receive a confirmation and will no longer get messages unless re-initiated by you. If subscribed to other Adellai messaging services, you will need to opt out from those separately.

For help, text HELP to Adellai or email sales@adellai.com. We may update short codes or phone numbers at any time, and you agree that messages sent to an outdated number may not be received by us.

Wireless carriers are not liable for delayed or undelivered messages. By using the Service, you agree to provide a valid mobile number and notify us if you change it.

To the extent allowed by law, we are not responsible for message delivery failures, delays, or errors.

We value your privacy. For details on how we handle your data, please review our Privacy Policy.